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Word of Mouth

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Contents: November/December 2009, Volume 21, No. 2   [Index by Author] 

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Word of Mouth 2009 21: 1-16. [PDF] [References] [Request Permission]  

To see an article, click its [PDF] link. To add articles to your marked citations, check the boxes to the left of the titles you want, and click the 'Add to Marked Citations' button. To see one abstract at a time, click its [Abstract] link.